Home' CruisePassenger : Cruise Passenger 58 Contents RIVER REVIEW
Bigger, better and even more comprehensive –
YOUR Readers’ Choice Awards have produced some spectacular surprises.
There have been some interesting shifts from previous results.
P&O Cruises has clearly lifted its game and is back in the hearts of
Australian cruisers, winning an incredible five out of 12 awards.
Luxury brand Crystal Cruises vanquished multi-award-winners
Seabourn and Silversea.
Other notable winners include Scenic Tours, which has secured
its place as the Best River Cruise Line for the third consecutive year;
and travel agency Bicton Travel, voted Best Individual Travel Agency
for the second year in a row.
Congratulations to all the winners. And a big thanks to all of our
readers who took the time and trouble to vote.
Cruise Passenger magazine has run its Readers’Choice awards for
many years now. But we have never had as many entries as we
received in 2014. Your response to an expanded range of awards
was nothing short of amazing.
Time and again, cruise lines have told us these are the awards
that matter – the accolades from the travelling public who
experience first-hand the service, food and ships on offer. Other
awards from industry peers are important, but they don’t carry the
same significance as praise from you, the paying passengers.
And this time the results in many categories were clear and
compelling, with the winners well out in front.
FROM THE PUBLISHER
P&O Cruises has announced that its
two new ships – Pacific Aria and Pacific
Eden – will have a cafeteria-type area
called The Pantry with individual outlets at
which guests receive a plate of a single dish
of their choice rather than piling a number
of different styles of food onto a tray.
The ships will also have new food venues,
including The Dragon Lady, ser ving Asian
fusion; and an Italian restaurant, Angelo’s,
named after photographer Angelo Frontoni,
Not everyone is fortunate
enough to travel with
someone, and being single means
you miss out or have to pay a
fortune. Thank you Evergreen for
your singles deal. I hope other
companies follow suit.
On my last cruise I avoided the
buffet, as you have to line up
like a sheep and then it is often
difficult to find somewhere to
sit. Some passengers use the
buffet dining area as if they are
at home and stay at the tables
reading or chatting while you
keep searching for a table. I am
70 years old and would prefer to
be served at a free restaurant.
Cruise industry expert
The Australian cruise tourist is
young, savvy and worldly. They
don’t want a buffet or a chicken
schnitzel. They want more. Guests
on Pacific Aria and Pacific Eden
will enjoy a dining experience like
no other, with our fresh food and
stunning decor transforming the
way cruise guests dine at sea.
P&O Cruises’ senior vice-
president Tammy Marshall
Really, P&O? This is a bad
move on your part. The prices
stay the same, but over the
many years that we have
cruised we seem to be getting
less and less for our dollar. It is
very disappointing for your
Buffets are great, but too often
they are lonely and unloved.
P&O’s decision to have individual
food outlets with a chef at each
venue will produce much more
appetising and pleasing food.
Iwas looking at the mock-ups of
a floating pier – the SeaWalk
outside the Opera House you
had on your website in October
and I think it is a good idea.
The Government could look at
putting another permanent berth
on the western side of the Opera
House and all those day cruises
and thrill riders can relocate to
Campbell Cove or the Quay.
NO ‘CRUISE FROM HELL‘
We were on Sea Princess from
August 18 until September
13, sailing from Fremantle up
to and around Asia. Yes, there
were a couple of ports cancelled
because of engine trouble, but
the bonus was two full days in
Singapore. We were also given
$200 each onboard credit for the
cancellations because of a storm
from nowhere at Ko Samui,
when we were delayed four hours.
Then a couple had to be taken
off the ship in Indonesia to go
to hospital. We were delayed
another four hours so Bali was
cancelled. We were compensated
for that plus given 50 per cent
off our next cruise. We were
ver y happy with their offer and
are looking forward to our next
cruise in 2015. It was dubbed the
“cruise from hell” by newspapers
but we had no complaints at all.
Phil and Heather
Tell us what’s on your mind at: cruisepassenger.com.au
When P&O Cruises
announced it was doing
away with the buffet, it
received a massive response
from cruisers, some good...
and some not so good.
Cruise Passenger’s website and Facebook
pages were flooded with comments.
Many praised the line for its bold
initiatives while others expressed
disappointment, some even suggesting they
would never cruise with P&O again.
There was a fascinating divide between
the age groups – most older cruisers were on
the side of keeping the buffet.
It ’s certainly food for thought. What do
you think of the buffet banishment?
and offering traditional comfort food. Open
Kitchen will feature a culinary school as well
as dining, while a dedicated Chef ’s Table
dining area will also be available.
P&O said the decision was made after
research found today’s passengers are
interested in quality food and healthy eating.
Concerns about the health effects of buffets
were among the top reasons for not cruising
among the 2,000 people sur veyed.
Immediately after the announcement,
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